Problemas con el envio de correos

  • Casu_Courrier
    Fecha de consulta 6 de noviembre de 2023, 17:50

    Saludos,

    Quiero expresar mis felicitaciones ya que la plataforma es excelente y muy buena herramienta muchas gracias.


    También quiero indicar que tengo inconveniente al enviar por correo información a los clientes, por lo que solicito su ayuda, no llegan los correos que se envían desde la tabla con el botón creado, este error o problema es reciente ya que anteriormente si estaba funcionando

    Problemas con el envio de correos Image 1 Screenshot 20

  • Percy_C
    Fecha de respuesta 6 de noviembre de 2023, 18:39

    Hi Josue,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    We are glad to hear that Jotform is a very helpful tool for you. I am sorry that the send email button is not working but it was working previously as intended. I've gone ahead and cleared your form caches as this may help resolve the issue.

    Give it a try and let us know how it goes.