SOLUCIONAR PROBLEMAS RECEPCIÓN FORMULARIOS

Tenemos problemas con la recepción de formularios. Tengo constancia de que nos han enviado algo y les sale correctamente enviado pero no nos llega. ¿Qué puede estar pasando?

Gracias!

Hi gruporeini,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you explain a bit more about the issue you're having so that I can have a better idea of what's going on and help you with a solution? Are you referring to submissions made by form fillers, or the confirmation emails after they submitted the form? It will also be helpful if you can take a screenshot of what's happening and share it with our Support Forum. This guide will show you how to do that.

After we hear back from you, we'll be able to move forward with this.