Ha desaparecido el formulario que tenia creado asi como toda la información recogida con este

  • ampa.cadiz
    Fecha de consulta 10 de noviembre de 2023, 12:45

    me ha desaparecido el formulario que estaba utilizando y toda la información recogida en este. Desconozco el motivo por el cual se ha eliminado todo el contenido. Me podrían orientar de como recuperarlo?

  • Ryan Jotform Support
    Fecha de respuesta 10 de noviembre de 2023, 14:58

    Hi ampa.cadiz,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I’m really sorry that this is happening. I checked your account and it seems you currently have two forms. But, your other form is currently under the Archive folder.

    1. In My Forms page, click on the Archive folder and select the archived Form.
    2. Click on the More options button and select Unarchive.

    Ha desaparecido el formulario que tenia creado asi como toda la información recogida con este Image 1 Screenshot 20
    Your form will then show on your My Forms page. You might also want to check out this guide about How to Archive a Form.

    Reach out again if you have any other questions.