Mi licencia venció y perdió formularios si la reactivo puedo recuperar la información ?

Puedo recuperar la información que se desapareció

Hi Sergio,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you explain a bit more about the issue, so I can get a better idea of what's happening? Do you mean to recover your forms? Can you send me the link to your form so we can take a look at it for you?

Once we hear back from you, we can help you with this.

subscription wasn’t renewed because os my card so I paid it today and wasn’t able to retrieve all the forms we sent.

Hi Sergio,

Thanks for getting back to us. I have reviewed your account and currently, you no longer exceed any account limits and usage. You should be able to access all your form submission data. If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

Once we hear back from you, we'll be able to help you with this.