TENEMOS PROBLEMAS CON LA CARGA DE LA PÁGINA DE LOS FORMULARIOS

NO PODEMOS ABRIR TICKET EN LA PAGINA DE JOR FORM PORQUE TENEMOS INCONVENIENTES AL INGRESAR A LA PÁGINA, NECESITAMOS QUE NOS COLABOREN CON LA SOLUCIÓN, MANEJAMOS MÁS DE 30 FORMULARIOS AL DÍA Y ESTO ES UN PERJUICIO PARA LA COMPAÑIA.

Hi mary,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. It seems that you’ve created a ticket for our Regular Jotform Support, but because you have an Enterprise account, we have a dedicated Enterprise Support Team to help you. I’ve gone ahead and contacted the Enterprise Support Team about this, and they should be reaching out to you shortly to help you.

Thanks for your patience and understanding, we appreciate it.

Hi Mary,

When I tried going to https://servicios.bisaseguros.com/login or logging in to your server, I wasn't experiencing any issues. I went to the URL that you have in your screenshot and it was loading.

If you can access your server now, please create a support ticket through your Enterprise server if you're having issues still or let us know if you still can't access your server.