Jotform Sign: Add translation feature for the popup modal

  • tenisquashgestion
    Fecha de consulta 12 de diciembre de 2023, 3:19

    Hola, quiero utilizar Jotform Sign para el negocio, pero aparece todo en ingles para el usuario que tiene que firmar y puede que no se aclare. Hay opción de poner en ingles los mensajes en español para cuando va a firmar?

  • Christopher Jotform Support
    Fecha de respuesta 12 de diciembre de 2023, 6:26

    Hi tenisquashgestion,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I have reviewed your form and all of them are in Spanish. Are you perhaps referring to the popup modal that appears when clicking on the Submit button, as shown in the screenshot?

    Jotform Sign: Add translation feature for the popup modal Image 1 Screenshot 20

    If yes, as of this moment, this is not possible. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    If not, It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Once we hear back from you, we'll be able to help you with this.