Pengingat Pembaruan Berlangganan: Cara Membuka Akun Pengguna

  • S
    Sari
    Ditanyakan pada tanggal 15 November 2025 pukul 05.56

    pengingat pembaruan berlangganan bulan ini, buka akun pengguna

    
Pengingat Pembaruan Berlangganan: Cara Membuka Akun Pengguna
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    Mafe_M Jotform Support
    Dibalas pada tanggal 15 November 2025 pukul 08.08

    Hi Sari,

    Thank you for reaching out to Jotform Support. Our Indonesian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked the email address I’ve checked your email address, and the account that you're using to contact us isn’t subscribed to any of our paid plans. Can you share your other email address that could have been used to create an account with Jotform? Or, can you send us the details below to help us locate the account where this charge was incurred:

    1. The last payment amount: 
    2. The last transaction date: 
    3. The last four digits of your card: 
    4. The expiration date of your card: 
    5. The type of card (Visa, Mastercard, Amex, etc.): 

    If your PayPal account is charged, can you share your PayPal email address?

    Once we hear back from you, we'll be able to help you with this.

    
Pengingat Pembaruan Berlangganan: Cara Membuka Akun Pengguna
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