Langganan perbulan

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    emailteskantor
    Asked on August 26, 2021 at 11:22 PM

    Selamat pagi,


    Saya ada rencana untuk berlanggalan paket perbulan, misal jika saya stop berlangganan setelah satu bulan bagaimana dengan data saya yang sudah tersimpan, apakah akan hilang atau masih tersimpan sampai saya berlangganan kembali.

    terima kasih.

  • Profile Image
    emailteskantor
    Answered on August 27, 2021 at 04:04 AM

    Good afternoon, I just realized maybe I should use English to ask support.

    I plan to subscribe to a monthly plan for just a month in September but i will subscribe again in November or December, my question is if I unsubscribe after one month what will happen to my saved data, will it be lost or will it still be stored until I subscribe again.


    thank you.

  • Profile Image
    Yau_C
    Answered on August 27, 2021 at 07:02 AM

    Hi,

    If you unsubscribe after one month, your account will be downgraded to Free account.

    As you can see from our price list: https://www.jotform.com/id/pricing/

    For free account, you can only keep 500 submissions in storage, and the total available storage space is only 100MB.

    So if you received over this limits during your first month, data loss may result due to downgrade.

    Please type in your native language if you prefer to get supports from our Indonesian speaking team.

    Thanks.

  • Profile Image
    emailteskantor
    Answered on August 27, 2021 at 09:02 AM

    Oke terima kasih untuk jawabnya