Setiap login ke jotform selalu minta verifikasi code

Hallo

Setiap saya ingin login ke jotform, jotform selalu minta verifikasi code sehingga ada error "To Many Request" dan jika kita teruskan login, akan ada error "You have reached login attempt limit. Please try again in a few hours"

Hello jotformlta,

Thanks for reaching out to Jotform Support. I’m sorry you're having difficulties logging in to your account. As our Indonesian support is currently busy, kindly allow us to assist you in English. I have checked your account and it is active, and your forms are also working. It's possible that you've exceeded the invalid login attempt limit, that's why you were unable to log in again. Anyway, I have flushed your login attempts. Please try it again this time and make sure to enter your correct login credentials.

Give it a try and let us know how it goes.

Hallo Jotform support

Thank you for your confirmation

My problem is, every time I log in to jotform, jotform always asks for a verification code.

This is the cause of the limit.

Regards,

Heri

Hi Heri,

I'm very sorry to hear that. Unfortunately, the verification code is required when our systems detected logins of the account from different devices and locations, and to make sure that the person who is trying to access the account is the account owner.

Please note that Free, Bronze, Silver, and Gold plans are individual, single-user plans. It is a violation of our Terms of Use to share login credentials with other individuals. If you need an account that supports multiple users, we strongly recommend that you consider upgrading to Jotform Enterprise. If you only intend to share your forms and submissions with your team so that they can manage them, you can take advantage of our Form Collaboration feature. You can check out the related links below for more information:

• Understanding Form Collaboration
• How to Share Your Jotform Tables and Collaborate?

Reach out again if there’s anything else we can do for you.