Akun saya tersuspen

  • Sandro
    Ditanyakan pada tanggal 29 November 2022 11.55

    Halo Jotform, baru saja saya menggunakan layanan dari JOTFORM, namun tidak lama kemudian akun saya tersuspen, tanpa sebab yang saya ketahui. bisa bantu saya memulihkan akun saya?

  • Marlowe Jotform Support
    Dibalas pada tanggal 29 November 2022 12.36

    Hi Sandro,

    Thanks for contacting Jotform Support. I have reached out to our review team about your account and will follow up with you as soon as I hear back from them. Thank you for your patience.

  • Marlowe Jotform Support
    Dibalas pada tanggal 29 November 2022 14.45

    Hi Sandro,

    Thanks for patiently waiting. One of your forms was flagged by our system as suspicious. Unfortunately that deactivated your account until our review team was able to manually verify whether or not the form was in violation of our terms. They've just finished that review and your form is fine, so we have reactivated your account now. We apologize for any inconvenience.

    Please let us know if you have any other questions.