How to remove the login requirement to complete the form in Jotform App?

  • kesekretariatanpnpts
    Ditanyakan pada tanggal 20 Oktober 2023 08.48

    Setiap selesai pengisian form, selalu meminta sign up email...mohon bantuannya, terimakasih

    Jotform Thread 8341701 Screenshot
  • Madonna_U
    Dibalas pada tanggal 20 Oktober 2023 12.02

    Hi kesekretariatanpnpts,

    Thanks for reaching out to Jotform Support. Unfortunately, our Indonesian Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, remember that you'd have to wait until they're available again.

    Now, let me help you with your question. Sorry for having trouble with this. I cloned and tested your app and I could replicate the issue. Check out the screencast below:

    How to remove the login requirement to complete the form in Jotform App? Image 1 Screenshot 60

    After investigating a bit, I found a solution. You'll need to uncheck the Allow user to access their submissions through the app. That is because, in your account privacy settings, you have enabled the required login to see submissions.

    How to remove the login requirement to complete the form in Jotform App? Image 2 Screenshot 71

    It's so easy to do. Let me show you how to do that:

    1. On the App Builder, go to Publish at the top.

    2. On the Quick Share page, click the gear icon to open the settings.

    How to remove the login requirement to complete the form in Jotform App? Image 3 Screenshot 82

    3. Uncheck the Allow users to access their submissions through the app.

    How to remove the login requirement to complete the form in Jotform App? Image 4 Screenshot 93

    That's it. See the screencast below as my result:

    How to remove the login requirement to complete the form in Jotform App? Image 5 Screenshot 104

    Give it a try, and let us know if you have any other questions.