Suspended Account: Phishing Forms

tidak bisa login ke akun nya

Hi medrek,

Thanks for reaching out to Jotform Support. Unfortunately, our Indonesian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I'm sorry that you are having issues logging into your account. I checked your account and it is currently suspended because your form is suspected as a Phishing form.

To re-activate your account, you need to provide us with the following proof of legitimacy:

1.  The URL where your form is used.

2.  Provide any document that will support your claims.

3.  Your website or proof of affiliation to legitimate institutions.

Send all of these to reviewers@jotform.com with "Thread #8700901" as the subject. One of our colleagues will get back to you about the status of your account.

As soon as we hear back from you, we'll be able to help you with this.

sudah dikirim ke email reviewers@jotform.com dengan subject thread #8700901

Hi medrek,

Thanks for getting back to us. I checked our inbox and I didn't see an email with the subject thread of #8700901 or an email sent from medrekkj@gmail.com. Can you send another email so we can process your request of reactivating the account?