Come posso eliminare tutti gli upload e azzerare lo spazio?

  • partitaiva24
    Domanda del 3 maggio 2024 alle ore 11:39

    Come posso eliminare tutti gli upload e azzerare lo spazio destinato al caricamento?

    Cordiali saluti

  • Mike_G Jotform Support
    Risposta del 3 maggio 2024 alle ore 14:15

    Hi partitaiva24,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, the easiest way to free up the upload storage space of your account is to delete the submissions with uploaded files submitted with them forever. We have a guide here explaining how to do that.

    However, if you want to keep the form submissions in your account and remove only the uploaded files you will have to delete the files on each submission. Let me show you how:

    1. On your My Forms page, choose your form and click on Submissions at the top.
    2. This will take you to Jotform Tables, where you can see a list of your submissions. Come posso eliminare tutti gli upload e azzerare lo spazio? Image 1 Screenshot 30
    3. In Jotform Tables, click on the uploaded files under the File Upload field column on each submission.
    4. In the menu that will appear, check the box on the right of the Select all attachments option, and click on the Delete button that will appear on the right.
    5. In the pop-up message, click on Delete file(s). Come posso eliminare tutti gli upload e azzerare lo spazio? Image 2 Screenshot 41

    We suggest you back up your form submissions before deleting them forever. Purged submissions are irrecoverable. You might also want to check out these guides about:

    Give it a try and reach out again if you have any other questions.

 
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