Can I have multiple users with Silver plan?

  • saopauloopencentre
    Perguntado em 31 de janeiro de 2024 às 10:13

    Bom dia!

    Gostaria de saber como incluir mais de 1 usuário em nossa conta?

    Nossa conta é PRATA/Empresa?

    Como era outra pessoa quem utilizava o sistema, precisamos nos atualizar dessas informações.

    Fico no aguardo.

    Viviane Soares

    (11)5683-2683

    financeiro@saopauloopencentre.com.br




  • Lara Jotform Support
    Respondido em 31 de janeiro de 2024 às 11:13

    Hello saopauloopencentre,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Upon checking your account, you currently have our Silver annual plan, which is part of our standard plans. Our standard plans are individual, single-user plans. So, only one login session can exist at a time. If you need an account that allows multiple users, we encourage you to look into upgrading to Jotform Enterprise. Enterprise accounts can accommodate everyone on your team, while giving you full control and visibility into each action taken by members of your team, for IT audit purposes. 

    Alternatively, you can utilize our different collaboration options that will still fulfill your requirements of having multiple users work on the same account's forms. Feel free to look into these guides for your reference.

    Adding assignees to your form

    How to Share Your Jotform Tables and Collaborate

    Understanding Form Collaboration

    Please note that account sharing is strictly forbidden as it is against our terms of use.

    Reach out again if you have any other questions.