Aparecer Descrição no PDF

  • felipe168_felipe_Felipe
    Perguntado em 31 de janeiro de 2024 às 15:06

    Olá,


    Criei um formulário com alguns produtos, dentro do produto coloquei um "descrição" do produto.

    Quando vou gerar o pdf, ele não aparece a descrição do produto, apenas o nome principal.

    Existe a opção de quando eu gerar pdf a descrição do produto aparecer?


    Anexei um PDF como exemplo, note que não aparece a descrição do produto.



  • Deanne Jotform Support
    Respondido em 31 de janeiro de 2024 às 17:25

    Hi Felipe,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. You mentioned you attached a PDF as an example. Unfortunately, it wasn't posted successfully. Can you share a screenshot of it instead? This guide will show you how to do that. Also, can you share with us the form so we can check? Can you also tell us the steps to make to reproduce the issue?

    Once we hear back from you, we'll be able to help you with this.

  • felipe168_felipe_Felipe
    Respondido em 1 de fevereiro de 2024 às 07:21

    Olá, note que no formulário tem um descrição do produto, e quando colocarmos para gerar o PDF, a descrição nao aparece, apenas o nome.

    Como fazer para aparecer a descrição quando for gerado o PDF?


    Aparecer Descrição no PDF Image 1 Screenshot 30Aparecer Descrição no PDF Image 2 Screenshot 41

  • Harshad_P Jotform Support
    Respondido em 1 de fevereiro de 2024 às 09:40

    Hi Felipe,

    Thanks for reaching out to Jotform Support. I am sorry you are having an issue with this. Unfortunately, the submission PDF does not have the option to include the product description. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    Reach out to us if you need any more help.

  • felipe168_felipe_Felipe
    Respondido em 1 de fevereiro de 2024 às 11:54

    Ok, thanks.