Baixando em Excel e não está convertendo ponto em virgula

  • Otavio
    Perguntado em 21 de fevereiro de 2024 às 21:19

    Olá, estou importando pro Excel e lá no Excel está chegando com ponto(.) entre os números e não converte automaticamente em vírgula entre os valores (,) , com isso não está me dando a soma total da coluna. O que eu faço?

  • Rahul Jotform Support
    Respondido em 21 de fevereiro de 2024 às 23:45

    Hi Otavio,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, remember that you'd have to wait until they're available again.

    Now, let me help you with your question. Can you explain more about the issue so that we can help you with this further? It would help us understand the issue better if you provided some screenshots showing the issue. Also, share the Form URL you are referring to. Are you referring to getting the wrong results when you are downloading the submissions as Excel from the Submission Table?

    Once we have a better idea of what's going on, we'll be able to help you with this.