Jotform Tracking With Google Analytics 4

  • Pratavieira
    Perguntado em 23 de fevereiro de 2024 às 05:40

    Olá, não estou conseguindo seguir com essa configuração a partir da configuração no GTM, as opções não são iguais que estão no tutorial.


    https://www.jotform.com/help/1076-how-to-track-online-form-submissions-using-google-analytics/

  • Kris Ann Jotform Support
    Respondido em 23 de fevereiro de 2024 às 06:07

    Hi Murilo,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I’m sorry you're having difficulties getting that feature to work. Can you send us some screenshots of what’s happening when you configure it, since you mentioned the options are not the same on the guide versus what you see. This guide will show you how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.