Is it possible not to store the submissions in the Jotform account?

Fiz a integração do meu Google Drive e Sheet, mas gostaria de remover o uso de dados da minha conta, porque os dados já estão indo para o meu Drive e meu Sheet, como desativo os envios aos dados da minha conta e deixo somente envios sem interferir nos dados da minha conta do Jotform?

Hi osyrissupersus,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Please know that submissions are always stored in our server and your account unless you delete them. If you don't want the submissions to be stored in your account because they are synced in your Google Drive and Google Sheets, you can use the Auto-Delete Submissions feature in your form. This way, the submissions will automatically get deleted from your account after a certain time. Please note that we are unable to retrieve a submission once it is purged from our system. Let me show you how:

• Open your form in Form Builder then click on the Settings tab.
• Click Show More Options.

• Scroll down a bit then click Enable next to Auto-Delete Submissions.

• Select the Deletion Period then click Next to confirm it.

Give it a try and let us know if you need any help.

Sim, isso está ativado, ele deleta normalmente igual abaixo:

Só que, ele vai para lixeira e a conta ainda continua com os 2GB

Mas lembre-se, eu ainda continuo conseguindo enviar os uploads normalmente. Só me preocupa o armazenamento ter um limite no futuro e isso prejudicar o meu trabalho.

É, aconteceu... Fica difícil trabalhar assim, eu vinculei tudo certo para evitar gastar algo. Deletei os arquivos e mesmo assim fica aparecendo isso. ME AJUDEM, preciso disso funcionando.

Sacanagem isso, está tudo vinculado para evitar ISSO!!!

Hi osyrissupersus,

Thanks for patiently waiting, we appreciate it. I checked your account usage and limits and it still within the limits. It seems that the limits were reset. Do you still need our assistance?

Keep us updated and let us know if you need any more help.