Deleting the Form Submissions Automatically

March 29, 2022

The Auto-Delete Submission feature automatically moves the submissions received from a form to Trash. This can be useful if you’re transferring your form submission data to a 3rd party service or to your custom setup via API or Webhooks where the entries kept in Jotform become unnecessary.

There are 2 ways to set the submission auto-deletion period.

How to Set Up Deletion Period to a Particular Form

  1. Go to the Settings tab in the Form Builder.
  2. Click the Show More Options button.
  3. Scroll down to the Auto-Delete Form Submissions section.
  4. Click the Enable button.
  5. Set the Deletion Period.
  6. Click Next*.
  7. Finally, review your settings and click Yes, Update to apply and save the changes.
form-builder-enable-auto-delete-submissions-min.gif

*If there are existing submissions that exceed the selected Deletion Period, an option to keep or delete these entries will be provided.

form-builder-confirm-auto-delete-submissions-min.png

How to Set Up Deletion Period to All Forms

The Auto-Delete Submissions feature can also be found on the My Account page. You can set a deletion period to all existing forms in the Data section.

The settings applied here will become the default settings for the new forms that will be created in your account.

  1. Open your Data page.
  2. Click the Set Deletion Period button.
my-account-data-auto-delete-submissions-min.png
  1. Set the Deletion Period.
  2. Click Next.
my-account-data-set-deletion-period-min.png
  1. Review the settings and click the Yes, Change All button to proceed.
my-account-data-auto-delete-submissions-apply-settings-min.png
  1. Choose whether to keep or delete existing entries that exceed the selected Deletion Period.
my-account-data-delete-existing-submissions-prompt-min.png
  1. Finally, click the Yes, Update button to apply and save the changes.
my-account-data-auto-delete-submissions-update-button-min.png

How to Disable the Auto-Delete Submissions Feature

Follow the steps in setting up the Deletion Period for a particular form or all forms account-wise. Instead of an option to enable or set up the Deletion Period, you’ll see a button to disable the Auto-Delete Submissions feature.

form-builder-disable-auto-delete-submissions-min.png
my-account-disable-auto-delete-submissions-min.png

Notes

  • Deleted submissions can be found in the Inbox or Jotform Tables’ Trashed entries.
  • Entries that have been in the trash for more than 30 days will automatically be purged.
  • Imported or manually added submissions won’t be deleted automatically.
  • Archived submissions and restored entries that were deleted automatically will be excluded.
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