Upload Limit: Need to clear the space of the uploads.

  • almoxarifadoviscondehotel
    Perguntado em 12 de março de 2024 às 14:21

    Não consigo mais fazer uploads de arquivos por já estar com espaço quase esgotado na nuvem, mas programei os envios para auto-exclusão em 7 dias, não possuindo envios em caixa e nem na lixeira. Gostaria de saber se o espaço disponibilizado é restaurado após a exclusão dos uploads.

    Jotform Thread 12815341 Screenshot
  • Bilal Jotform Support
    Respondido em 12 de março de 2024 às 16:31

    Hi almoxarifadoviscondehotel, 

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question. Your current upload space is 15.14 MB / 100.00 MB. Yes, the upload space is restored if you delete the uploads from submissions and from the trash too. Check out this guide on account usage and learning about your account limits.

    Reach out again if you have any other questions.