Conta ID

  • Yago
    Perguntado em 24 de março de 2024 às 12:13

    Minha conta ID 67143192 que estava salva não quer entrar, tentei de todas as formas e não aparece ela

  • Shirized Ina Garces Jotform Support
    Respondido em 24 de março de 2024 às 12:17

    Hi Yago,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    As for your concern, can you explain more about the issue so I can better understand what's happening? Did you fill out a form but are unable to enter your Account ID? If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here.

    Once we hear back from you, we'll be able to move forward with a solution.