Monthly Signed Document Exceeded

Bloquearam meus formulários mesmo eu esvaziando e limpando o cachê, preciso que recalculem pra voltar a funcionar

Hi Marilia,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I have reviewed your form and currently, you have exceeded your monthly Signed Document limit of 10 for Starter account. You can review your account usage and limits on this page, including the date when your monthly limits will reset. For more information about your account usage and limits, check out this guide.

Another alternative, aside from waiting to reset your monthly limits, you can upgrade your account to increase the number of monthly Signed Documents. You can review a summary of the account usage and limits on this page