Horário no Joftorm móvel atrasada ao Sincronizar

  • wericksantos24
    Perguntado em 9 de abril de 2024 às 22:45

    olá, no aplicativo tanto IOS quanto Android, quando sincronizo os envios esta sempre uma hora atrasada, o horário do dispositivo esta correto. o que pode ser?

  • Rene Jotform Support
    Respondido em 10 de abril de 2024 às 03:19

    Hi wericksantos24,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Porguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Can you please specify to which time data are you referring so that we can assist you better and respond accordingly? Also, can you please share with us the link. to the form you're referring to? It would also help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

 
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