Não consigo fazer login na minha conta

  • I
    isabelle
    Perguntado em 12 de agosto de 2025 às 17:52

    minnha conta não está abrindo gostaria de usar o programa .

    Não consigo fazer login na minha conta Image 1 Screenshot 20ama .

  • Profile Image
    Lorevie Jotform Support
    Respondido em 12 de agosto de 2025 às 19:59

    Hi isabelle,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I've gone ahead and flushed your login attempts. Can you try logging in again? If you forgot your password, you can reset. Let me show you how to do this:

    1. Go to the Jotform Main page and click on Login in the top-right corner of the page.

    Não consigo fazer login na minha conta Image 1 Screenshot 60

    2. In the window that opens, click on Forgot Password?.

    Não consigo fazer login na minha conta Image 2 Screenshot 71

    3. Enter your email address, and then click on Send Reset Instructions.

    Não consigo fazer login na minha conta Image 3 Screenshot 82

    4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

    Não consigo fazer login na minha conta Image 4 Screenshot 93

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    Não consigo fazer login na minha conta Image 5 Screenshot 104There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

    Reach out again if you need any other help.