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fcfritasOlá boa tarde. Estou com um problema com todas as integrações financeiras que tentei configurar no meu formulário.
Segue o aviso em anexo. Todos os bancos que uso possuem essa PCI Compliance, nem tão pouco o paypal tb consigo fazer funcionar mesmo colocando contas verificadas. No caso do paypal diz que o banco ainda está avaliando as informações da minha conta porém esta é uma conta bastante antiga que tenho.
Fico no aguardo
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Eduardo Jotform SupportOlá, fcfritas
Por gentileza, poderia informar o link do formulário em que o problema está ocorrendo?
Fico no aguardo. Obrigado!
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fcfritasSegue o formulário
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Niko_NGreetings,
Thanks for the additional details.
As I can check, the form you provided is using the PagSeguro integration. Please make sure to correctly set up the integration by following this guide below:
How to integrate PagSeguro with your form?
As I can check, the integration currently has a Sandbox Mode enabled:

If you are testing the integration in SandBox mode, please make sure to follow these steps below:
You should enter correct values even you make a test submission.
You should enter correct:
– E-mail(submitters should use the email address associated with the PagSeguro account. If you are in SandBox mode, the email address domain should be @sandbox.pagseguro.uol.com.br.
– CPF or CNPJ (is an individual taxpayer identification number given to people living in Brazil, both native Brazilians and resident aliens, who pay taxes.)
– Sender Phone Number

– Billing/State Address
You should use the abbreviation in State. Postal code etc should be exactly correct.

Thank you!
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fcfritasOlá bom dia.
Continuamos com erros no pagamento mesmo com todas as API`s configuradas e com a conta mais que verificada.
Segue o print do erro em anexo.
Eu criei um formulário somente para testes chamado Pagamento


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Hanne_L@fcfritas
Thank you for following up.
I can see that you are using PayPal Express, please see the note that this integration is deprecated. Additionally, the error referencing the restricted account may be related to your PayPal account.
If you are certain all APIs are correctly configured, it might be worth reaching out to PayPal directly or checking the setup of your PayPal account.
Additionally, you may wish to switch to PayPal Checkout to see if this can work without these errors. I will attach some articles that might be helpful.
Please let me know how it goes. If none of these suggestions are helpful, in addition to the error itself, could you please try to get a screenshot of the console logs when the error occurs?




