Falhas constantes e discrepâncias entre a entrada e o arquivo

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    eduardokozlowskiadm
    Perguntado em 22 de janeiro de 2026 às 22:50

    User Message
    Falhas contantes, divergências entre oque é preenchido e o arquivo

    Environment Details

    • App: Jotform
    • Platform: Ios
    • App Version: 2.12.46
    • Device: User Device: Apple - iPhone 11 - Handset - 18.6.2

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    Jason Enterprise Support
    Respondido em 23 de janeiro de 2026 às 01:05

    Hi Eduardo,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, Can you explain a bit more about the issue so I can get a clearer idea of what’s happening? Can you send either a screenshot or a quick recording of what’s going on? Loom works well for recording, or you can upload to Google Drive or Dropbox and send us the link. Or you can use this guide for taking a screenshot.

    After we hear back from you, we’ll know what’s going on and how to help.