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Login no Jotform: Página fecha e navegador sai ao tentar acessar

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    ingridv394
    Perguntado em 26 de julho de 2026 às 16:49

    Não consigo fazer login no Jotform , já tentei várias vezes , mas a página começa a carregar porém ela fecha e logo depois sai do navegador.

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    Jerlan Jotform Support
    Respondido em 26 de julho de 2026 às 17:27

    Hi ingridv394,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, remember that you'd have to wait until they're available again.

    Now, getting back to the issue, can you try it on a different browser and in Incognito mode and let us know how it goes? If the same thing happens again, clear your web browser's cache and cookies. If the issue continues, can you share a quick screen recording of what’s happening so we can try to replicate it on our end? You can upload it to Google Drive, Dropbox, or record with Loom and send us the link.

    Give it a try and let us know how it goes.

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