How to Share Jotform Apps

November 16, 2021

Apps created with Jotform Apps can be shared in multiple ways. Just go to the Publish tab at the top of the App Builder to start sharing. You can share the app via a direct link, via email, or by downloading a QR code to be scanned on users’ mobile devices.

Jotform App Builder - Share or Publish App

There are three access settings to choose from for your app link: Public, Private, and Company Access. Links are set to public access by default. Click Settings to the right of the App Link to change the access type.

Public apps

By default, your app is set to public. That means users can view the app without logging in or signing up for a Jotform account.

Under Options for Public Access, you’ll see an option to let users view their own submissions through the app. If you don’t want users to view their submissions, uncheck this option.

Note that the user will need to have a Jotform account in order to view their submissions.

Jotform App Builder - Public App

Private apps

If you choose Private Access, users must log in to Jotform or sign up for an account to access the app. They can’t view the app without an account, regardless of whether they’ve been invited to use it or have access to the app’s direct URL.

Since your users will be logged in while using the app, they will be able to see their previous submissions and drafts through the app. There is no option to prevent users from accessing their submissions.

Under Options for Private Access, you can set the private link to expire at a specific date and time. Once the date and time passes, users can no longer access the app. They’ll get a prompt (see the screenshot below) to request access to the app.

Jotform App Builder - Private App
Jotform App Builder - Private App Expired

Company apps

Similar to Private Access, Company Access requires users to log in or sign up before they can access the app. The difference is they are required to enter your company or organization’s email domain or choose single sign-on (SSO).

Please note that the SSO option is available only for our Enterprise users.

You can also set a custom expiration date for the app link here. When the date and time passes, the company or organization member has to request access to regain access, and you, as the app creator, will have to grant the request before the app can be viewed.

Jotform App Builder - Company Access App

Invite by email

To send an invitation to the app by email, just enter the recipient’s email address and click the Send Invitation button. You can invite multiple users, but we recommend only inviting up to 10 users at a time.

Jotform App Builder - Share via Email

The user will receive an email with a button to open the app.

Jotform App Builder - Email Notification

Download the QR code

Another alternative for publishing the app is a QR code. You can download the QR code for your app and share it with your users through a custom email or other channels such as chat or social media. You can also copy the embed code to display the QR code on your website.

When users scan the QR code, the app will open on their device. Make sure you set the appropriate access level for users through the app link settings before you download or copy the QR code to share.

Was this guide helpful?
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum:

Contact Jotform Support:

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.