Unable to submit the form: Form over quota

Olá, seguinte formulário: https://form.jotform.com/231944895429673 está dando erro ao tentar responder. Havia atingido o limite de espaço porém já foi limpada muitas respostas e mesmo assim não está pegando.

Hi nutricaoseduc,

Thanks for reaching out to Jotform Support. It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that. Also, do keep in mind that it takes a few moments to let the system recalculate the space and reset it to the real uploaded space. 

Once we hear back from you, we'll be able to help you with this.

Hi nutricaoseduc,

Thanks for reaching out to Jotform Support. The Form Over Quota error message appears when your account has reached the submission limit for the month.

I've recalculated the submissions. Everything should all be working fine now.

Give it a try and let us know how it goes.

Olá, continua do mesmo jeito

á, contOl

Hi nutricaoseduc,

Thanks for getting back to us. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your account and I can confirm that it is now active. Can you try this link instead, https://www.jotform.com/build/231944895429673? If you still encounter the same issue, let us know.

Reach out again if you have any other questions.

Olá, sim deu certo para este formulário.

Porém, ainda tenho este outro com o mesmo problema:

https://form.jotform.com/231633786558670

Hi nutricaoseduc,

Thanks for getting back to us. It appears that your account has enough limits, and you should not encounter any error prompts while submitting the form.

It is possible that there was a temporary issue that has since been resolved. I suggest giving it another attempt and letting us know how it goes. If the issue persists, we will look into it further to determine the cause. Additionally, I have cleared your form caches to see if that would help.

Please feel free to reach out to us again if you have any other questions or concerns.

Olá, O problema ainda persiste.

https://form.jotform.com/231633786558670

Hi nutricaoseduc,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I cleared your form cache and attempted to access the form, which I can open right now. No over-quota error was returned. 

Give it a try and let us know how it goes.