Saludos una de mis plantillas esta en blanco y no se ve absolutamente nada, solo dice error code

  • Nelida
    Asked on 21 de octubre de 2023, 1:18

    Saludos una de mis plantillas esta en blanco y no se ve absolutamente nada, solo dice error code

  • Elbert_A Jotform Support
    Replied on 21 de octubre de 2023, 4:08

    Hi Nelida,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. It seems that you're using a guest account now. Guest accounts are temporary accounts with one-time login only. You can use the same email address you did for your Guest account and use it to create a free account.

    I understand how difficult and stressful this is. Rest assured, we’ll find a solution for it. Can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that.

    Once we hear back from you, we'll be able to move forward with a solution.