Account Payment: Change from Paypal to Credit Card

  • muenchnergalerien
    Gefragt am 13. November 2023 um 10:14

    Ich möchte die Zhalung umstellen auf Lastschriftverfahren. Wie geht das?

    Beste Grüße

    Verena Ferraro

  • Shane Jotform Support
    Geantwortet am 13. November 2023 um 11:27

    Hi Verena,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question.  If you wish to change your payment method from PayPal to credit card, you need to cancel the subscription from your PayPal account, and then upgrade your account using a credit card. We also have a guide about How to Cancel Your PayPal Subscription to Jotform that you can check out.

    Reach out again if you need any other help.