Approval Flow: Show date and time when it was approved

  • pa.almonacid
    Fecha de consulta 18 de diciembre de 2023, 9:26

    Hola!

    He creado un formulario con flujos de aprobación, y generado un reporte de vista cuadriculada para poder visualizar, ahora tengo el siguiente problema. Necesito poder registrar y visualizar en algun reporte los tiempos que pasan entre cada proceso, por ejemplo:

    Fecha y Hora en que se envió el formulario. (esto ya lo tengo)

    Fecha y hora en que se aprueba el primer flujo.

    Fecha y hora en que se aprueba el segundo flujo.


    Muchas gracias.

  • Victorino_S Jotform Support
    Fecha de respuesta 18 de diciembre de 2023, 11:47

    Hi Paulo,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. To clarify, are you referring to the Grid Listing Report in your form? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • pa.almonacid
    Fecha de respuesta 18 de diciembre de 2023, 12:22

    Hola Victorino:


    Lo que necesito es poder ver los tiempos en los que se ejecuta una acción:

    Acción 1: Envío de formulario

    Acción 2: Primera aprobación del flujo

    Acción 3: Segunda Aprobación y termino del flujo


    y generar un reporte para poder visualizar esto.


    Gracias.

  • Victorino_S Jotform Support
    Fecha de respuesta 18 de diciembre de 2023, 13:44

    Hi Paulo,

    Thanks for getting back to us. The Approval Activity History can be viewed on the form's PDF Editor, where the Date Format can be set to show the Date and Time. Check out my screenshot below to see my result:

    Approval Flow: Show date and time when it was approved Image 1 Screenshot 20

    Unfortunately, the Approval Activity History feature on the Report Builder page is not presently available. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding; we appreciate it.