Error with PayPal when submitting the form

  • rotecservices
    Asked on 22 de febrero de 2024, 14:50

    Outro problema que estou enfrentando no meu formulário é a integração do checkout de pagamento com o widget do Paypal. Já desconectei e reconectei novamente e não sanou o problema, pelo menos de imediato, pois pode ser que demore um pouco para o sistema se adequar. Anexado à esta solicitação está o exemplo.

    Muito Obrigado!

    Error with PayPal when submitting the form Image 1 Screenshot 20



  • Alejandro Jotform Support
    Replied on 22 de febrero de 2024, 15:14

    Hi rotecservices,

    Thanks for using Jotform. I'm sorry that you are having trouble with this. It would be helpful to understand what is happening if you could confirm if this is only happening in the form when embedded on the website, or does it also happen when you open the form URL directly? As an additional measure, I have already cleared your form caches to see if this helps fix the issue.

    I also recommend you remove the form from the website, and then add it back using the Iframe embed code. Let me show you how to find it:

    • On Form Builder, go to the Publish tab and click on Embed on the left side.
    • Select the Iframe option, and then copy the code to insert it into your website.

    Error with PayPal when submitting the form Image 1 Screenshot 20

    Give it a try and let us know if you need more help.