Product List Stock Inquiry

  • SUNLITJETS
    Fecha de consulta 23 de mayo de 2024, 14:43
    Otra: productos/existencia : hay alguna manera de que en productos la existencia que se le ofrece al cliente para que seleccionar se vaya modificando acorde a la existencia real? ejemplo: en la actualidad ofrece de 1 a 10 , pero hay un stock de 5, el cliente selecciona 6 y el sistema le responde que solo tiene 5.. se puede lograr que ofrezca solo 5 y no de 1 a 10?
  • Anna Jotform Support
    Fecha de respuesta 23 de mayo de 2024, 14:49

    Hi SUNLITJETS,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, when you enable the Stock option on your Product and a user buys some, the Quantity of the Product will automatically be adjusted on the remaining stock. Meaning, that the users won't be able to select a quantity higher than the stock available. Check out the screencast below for the result:

    Product List Stock Inquiry Image 1 Screenshot 20

    As you can see on the screencast, the initial stock was 10. After I selected 4 and submitted it, the second time I tried selecting the quantity, it was adjusted to 6, which is only the available stock. That's it. How to Enable and Manage Product Stock in Payment Fields

    Reach out again if you have any other questions.

  • SUNLITJETS
    Fecha de respuesta 23 de mayo de 2024, 17:23

    Hello,

    Thank you for your explanation.

    I did follow your instructions and it worked with only a product, but it didn't work with a product that has different options and stock.

    For example: a product has options like color, price and different stock quantities.

    1 - t-shirt = color red = stock 5 / color green = stock 8 / color black = stock = 6

    so, if a client chooses color green 3, the stock of the green adjusts at 2 (behind the scenes) but in the drop-down menu, it still shows that another could buy 5 instead of showing in that option only 2.

    Let me know if I should adjust the settings differently.

    Thank you.

  • Alejandro Jotform Support
    Fecha de respuesta 23 de mayo de 2024, 18:28

    Hi SUNLITJETS,

    Thanks for getting back to us. When you configure a product with different options of stock, you can also configure them as a sub-products for every other product option. This way you can manage different stocks for every product option and allow users to select different options simultaneously. Let me show you how:

    • On Form Builder, select the product list and go to the product list settings by clicking on the shopping cart icon or the magic wand icon.
    • Click on the pencil icon on the side of the product to open the settings of the product and go to the Options tab.
    • Activate the option to create a sub-product from options, then go back to the product list settings page and go to the Stock tab on the right side.
    • Set the stock number for each product option and save the changes.

    Product List Stock Inquiry Image 1 Screenshot 40

    Here you can see the result when making the first submission:

    Product List Stock Inquiry Image 2 Screenshot 51

    Here you can see the result when trying to select eh same products again exceeding the number of products in stock:

    Product List Stock Inquiry Image 3 Screenshot 62

    Give it a try and feel free to let us know if you need any more help.

  • SUNLITJETS
    Fecha de respuesta 23 de mayo de 2024, 19:28

    Hola Alejandro,

    Entiendo lo que tú explicas, pero no es lo que necesito.

    Quisiera que en el menú desplegable muestre la cantidad real de stock de cada opción, que no despliegue todo del 1 al 10 por ejemplo, si en stock había 10, compraron 5, que muestre en menú desplegable del 1 al 5 y no que si eligen 6 unidades muestre al lado un pop up que solo quedan 5 unidades.

    Es esto posible?



  • Mary Eden Jotform Support
    Fecha de respuesta 23 de mayo de 2024, 21:41

    Hello SUNLITJETS Travel, 

    Thanks for getting back to us and we’re sorry you’re having trouble with this. I understand that you want to show how many quantities are left on each of the items. Unfortunately, this is not possible using the Product List element. You can only achieve this using the Ticket Purchase Widget or Gift Registry widget.

    • In Form Builder, click on the Add Form Element menu on the left side of the page.
    • Under the Widgets tab, search for the Ticket Purchase Widget or Gift Registry Widget and add it to your form.

    Product List Stock Inquiry Image 1 Screenshot 20

    Give it a try and reach out again if you have any other questions.

 
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