Send notifications and forms to users

  • jujofapepe
    Fecha de consulta 1 de octubre de 2023, 17:52

    una vez llenado el formulario, el resultado lo deseo enviar via whatsapp de forma automatica, como lo hago?

  • Kim Jotform Support
    Fecha de respuesta 1 de octubre de 2023, 20:00

    Hi jujofapepe,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. You can only have either Email notification or Autoresponder email or both. Email notification will be sent to the account owner while the Autoresponder email will be sent to the submitter.

    Thanks for your patience and understanding, we appreciate it.

  • jujofapepe
    Fecha de respuesta 1 de octubre de 2023, 21:22
    What should I do to be able to send a notification to a user who is registered? The message I must send is the content of the form, I will try to explain to you what I want my application to do.

    My secretary receives a request and fills out the form, subsequently I must have a group of users who must receive the notification that there is a new form for them and they can open it and see the form data


  • Kris Jotform Support
    Fecha de respuesta 1 de octubre de 2023, 23:50

    Hello jujofapepe,

    Thanks for getting back to Jotform Support and for the additional information. Can you clear to us the flow or use case of your form? Please check the below if I understand your form's flow:

    1. Your secretary will fill out the form.
    2. After the secretary fills out the necessary form fields, the form will now be sent to the user.
    3. The user can now access the form and make edits to the details added to the form.

    If this is what you want to achieve, you can try to check the Manual Prefill. This will allow the Secretary to fill out the form first before sending it to the user to complete the form submission. Please see this guide on how to prefill form fields with data you provide with Manual Prefill.

    Regarding your question about sending a notification to users registered, this can be possible in the form submission table. Please follow the steps and screencast below:

    • In the form submission table, click on the + ADD after the last column on your form
    • Go to the Buttons tab.
    • Choose Send Email.
    • Enter the column header that you want to show.
    • Choose which email are you going to send. You can also edit the email content before sending it.
    • Click on the Create Column button.
    • A new button will be added to your form submission table and clicking it will trigger the form email to be sent.

    Send notifications and forms to users Image 1 Screenshot 20

    If that’s not exactly what you’re looking for, can you explain more information so I can help you better? It would allow us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that. It would be helpful as well if you could share with us the title or URL of the form you are working on.

    Keep us updated and let us know if you need any more help.