# RAASM USA | Jotformin asiakastarinat

Tapaustutkimus

# RAASM USA solidifies customer relationships with Jotform Enterprise

Tutustu, miten RAASM USA käyttää Jotform Enterprisea takuiden seurantaan, viestinnän automatisointiin ja tuoteraportoinnin tehostamiseen.

[Ota yhteyttä myyntitiimiin](https://www.jotform.com/fi/enterprise/contact-sales/)[Lue koko tarina](https://www.jotform.com/blog/case-study-raasm-usa/)

![Image 1: Case Study, Miami-Dade County Public Schools](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvZW50ZXJwcmlzZS12Mi9hc3NldHMvaW1nLW1pbi9jYXNlLXN0dWRpZXMvcmFhc20tdXNhL2hlcm8ucG5n/hero.png?w=1024&t=1)

### Korvausvaatimusprosessien automatisointi tuo tyytyväisempiä asiakkaita

## 91%

paransi vastausaikoja

## 100+

tuotteita saatavilla maailmanlaajuisesti

## 250

globaalit jakelijat

![Image 2: RAASM USA](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/case-studies/raasm-usa/logo.svg)

**Toimiala:**Teollisuus

**Organisaation koko:**Suuri

### RAASM USA

RAASM suunnittelee, kehittää ja valmistaa koko tuotelinjan nesteensiirtolaitteita lukuisille teollisuudenaloille. Sen 220 000 neliöjalan huippumoderni tuotantolaitos sijaitsee 28 eekkerin tontilla Italiassa.

### Käyttötapaukset

Tiedonkeruu, työnkulun automaatio, räätälöidyt ratkaisut, mobiilisovellukset, kustannusraportointi, prosessien parantaminen

*   ### Challenge

The team at RAASM USA needed a better way to track and manage warranties, which were processed using email, phone, QuickBooks, Excel, and Dropbox. This siloed system made critical information difficult to find or not accessible to those who needed it.

*   ### Solution

RAASM USA uploaded its static PDF claim form to Jotform Enterprise, creating a dynamic online form that automates the entire process and enables the team to track claim status and replacement costs in real time.

*   ### Results

Information is now easily accessed in one place, improving response times, enabling equipment tracking, and informing replacement cost analysis and product improvements.

## I can knock it out in five minutes.

![Image 3: Quote Top](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//components/quote-top.svg)
### It used to take me an hour to find all the information I needed to respond to one product claim. Now I can knock it out in five minutes and go on about my day.

![Image 4: Quote Bottom](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//components/quote-bottom.svg)

## Eric Dotson

Manager of Technical Services, RAASM USA

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[Lue tarina](https://www.jotform.com/blog/case-study-acs-stainless-steel-fixings-ltd/)

![Image 7: Freedom Boat Club Logo](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvZW50ZXJwcmlzZS12Mi9hc3NldHMvaW1nLW1pbi9jYXNlLXN0dWRpZXMvZnJlZWRvbS1ib2F0LWNsdWIucG5n/freedom-boat-club.png?w=40&t=1)

### How Freedom Boat Club doubles productivity and reduces turnaround times with Jotform Enterprise

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[Lue tarina](https://www.jotform.com/blog/case-study-freedom-boat-club/)