téléchargement PDF original impossible

Bonjour ,

Impossible de télécharger le pdf original de plus le pdf en pj du mail automatique est impossible a ouvire (fichier endommagé )

Hi,

We had a temporary issue regarding PDF reports, that have been fixed now.
May I ask you to confirm if the issue still persists?

If you are still encountering the issue, could you let us know the form ID you are experiencing this on?
Or does the issue occur on all of your forms?

If you want to receive support in French, please let us know and we will forward you to our French-speaking support members.

Bonjour ,

Ce matin le problème avait disparut mais il est de nouveau d'actualité .

Impossible de télécharger le PDF .

We are sorry for the inconvenience this may have caused. We have experienced a temporary technical issue with EU server and the issue should be fixed by now as received an update from our backend team. Please check again and let us know if you still notice any issue. We will be happy to take a look again. 

Thanks!