Auto-répondeur 1: Impossible d'ajouter une adresse email

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    MelanieMathieu_melaniemathieu
    Demandé le 8 février 2026 à 15:04
    Aussi, je me demande pouquoi Auto-répondeur 1 ne me permet pas d'ajouter de courriel.
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    Keenly Jotform Support
    Répondu le 8 février 2026 à 17:37

    Hi Melanie,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, note that Autoresponders are email alerts sent to form fillers after submission. To add a valid email recipient to your Autoresponder email, you can add an Email field to your form. Let me show you how:

    1. In Form Builder, click on Add Element on the left side of the page.

    2. In the menu on the left, under the Basic tab, click on Email to add it to your form.

    
Auto-répondeur 1: Impossible dajouter une adresse email
Image-1 You can then add that Email field as the source for the Recipient Email address in the Recipient tab your Autoresponder email properties. Check below to see how it looks in Form Builder:

    
Auto-répondeur 1: Impossible dajouter une adresse email
Image-2Reach out again if you need any more help.

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