Dashboard: Why is it so slow?

why my dashboard access so slowly

Hi Pattimura,

Thanks for reaching out to Jotform Support. I cleared your form's cache on my end as a form of basic troubleshooting. Clearing your form caches is one of the ways to refresh your forms and your account. Also, please try clearing your browser cache, these guides will show you how to do that.

• Clear Cache – Google Chrome
• Clear Cache – Mozilla Firefox
• Clear History – Safari

Give it a try and let us know if you need any other help.

done but no impact

Hi Pattimura,

Rest assured, we’ll find a solution for this. Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

Once we hear back from you, we'll be able to move forward with a solution.