Problema elemento "appuntamento" modulo "Aula Studio"

  • Associazione_direttivo
    Domanda del 10 ottobre 2023 alle ore 09:21

    Il modulo "Aula Studio" al link https://eu.jotform.com/build/231104694003343
    Ha nelle sue sezioni degli elementi "appuntamento" che non si vedono e funzionano nel modulo aperto al pubblico, prima tutto funzionava, questi elementi si vedono nella sezione "crea" del modulo ma non nel link da convidere.

  • Christopher Jotform Support
    Risposta del 10 ottobre 2023 alle ore 10:01

    Hi Associazione_direttivo,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I have reviewed your form and everything's looks good as shown in the screen recording.

    Problema elemento appuntamento modulo Aula Studio Image 1 Screenshot 20

    Could you provide us with more details of the issue? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Once we hear back from you, we'll be able to help you with this.

  • Associazione_direttivo
    Risposta del 10 ottobre 2023 alle ore 10:37

    I understood where the problem is, in my domain I was able to download the module and integrate it. Evidently it needs to be updated, how could I download the module into its folders to upload it to my hosting? how did I do it with staff.associazionearche.net?

  • Christopher Jotform Support
    Risposta del 10 ottobre 2023 alle ore 10:51

    Hi Associazione_direttivo,

    Thanks for getting back to us. I am not entirely sure to what you are referring to. Are you perhaps referring to the embed code? If yes, you can access the form embed code under the Publish tab. Here's how to do it:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Publish.
    2. Click on Embed on the left side of the screen.
    3. Select your preferred Embed Code.
    4. Click on Copy Code.

    Problema elemento appuntamento modulo Aula Studio Image 1 Screenshot 20

    We also have a guide about Embedding a Form Into a Web Page that you can check out.

    Give it a try and let us know how it goes.