Getting API could not be used error.

  • onurfurkanaktas
    29 Mart 2024 08:10 tarihinde soruldu

    Merhabalar. FAKÜLTE KÜTÜPHANE YKS GENEL TAKVİMİ formumuzda robot değilim tuşlamasından sonra 'Api bilgileri kullanılamadı' diye hata vermektedir. Sebebi ne olabilir?

  • Silvano Jotform Support
    29 Mart 2024 08:32 tarihinde yanıtlandı

    Hi onurfurkanaktas,

    Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry you're having issues with your form. Please make sure to set your API key permission to full access so that you will not encounter an API error. It's easy to do. Let me walk you through it:

    1.  In My Forms page, click on your Profile photo in the top-right corner of the page.
    2. Now, click on Settings in the dropdown. Getting API could not be used error Screenshot 30
    3. Next, in the left panel, click on the API tab, click on Create New Key button and change its Permissions value to Full Access. Getting API could not be used error Screenshot 41

    Give it a try and let us know how it goes.