Account Suspended: Collecting Login Credentials.

  • Umut Enes Uzun
    12 Nisan 2024 14:58 tarihinde soruldu

    hesabıma giriş yapamıyorum lütfen yardım edermisiniz

  • Eliza Jotform Support
    12 Nisan 2024 15:37 tarihinde yanıtlandı

    Hi Umut,

    Thanks for reaching out to Jotform Support. Unfortunately, our Umut Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Umut, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I'm sorry that this is happening. I checked your account and saw that it auto-suspended by our Phishing Detecting System, because of your form 233095188259971 having fields for collecting login credentials. Note that this is against our Terms of Use. For us to reactivate your account, I needed to delete the offending field from your form. Your account is now reactivated, and you should be able to log in again.

    Reach out again if there’s anything else we can help you with.

 
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