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MyriamMyriamGefragt am 17. Juni 2024 um 08:25
Ich würde gerne ausserhalb von Paypall eine Kreditkarte hinterlegen. Leider kann ich die Zahlungsart von Paypall nicht mehr anpassen. Vielen Dank für Ihre Hilfe und beste Grüsse
Myriam Hügli
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Angeli Jotform SupportGeantwortet am 17. Juni 2024 um 08:53
Hi MyriamMyriam,
Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, do you mean you want to add a credit card option along with your PayPal? If so, you can enable it in your PayPal payment settings. Take a look at the screenshot below:
But if you mean you want to add another payment option, you can check this guide on How to Set Up PayPal along with Other Payment Options. You can also test this demo form or clone it to inspect.
Give it a try and let us know if you need any help.
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MyriamMyriamGeantwortet am 17. Juni 2024 um 09:35
Dear Angeli
Thank you for your quick reply.
We would like to do the payments out of paypall. Means not using a paypall account and instead direclty add a credit card. Is that possible?
Thank you for your support!Best regards
Myriam
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Chris_L Jotform SupportGeantwortet am 17. Juni 2024 um 09:53
Hi Myriam,
If you want to change your payment method from PayPal to a credit card, you need to cancel the subscription from your PayPal account, and then upgrade your account using a credit card. Once your subscription is cancelled, you have to wait until your next billing date before you upgrade again your subscription. Your next billing date will be on July 3, 2024. It's really easy to upgrade your account. Let me show you how:
1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.
You can also upgrade your subscription on your account’s Upgrade/Billing page.
2. On the Pricing page, choose the plan you want to buy.
3. In the popup window, choose either a Monthly or Yearly payment schedule and select Credit/Debit Card as the payment method.
Here’s an example of the Bronze plan:
After you click on Continue, you'll need to enter your Credit/Debit Card details.
Let us know if you need any more help.