Form Over Quota error in the website where the Form is embedded

Bonsoir,

J'ai un soucis, mes formulaires qui sont lié à notre site associatif ne fonctionne plus.

Voici le message :

Form over quota!

Je ne comprend pas car j'ai pas dépasser le quota.

Merci pour votre réponse.

Bien à vous 

Is the form that's having the issue you described saved under your account — SomAby? I have checked the status of your account and it shows that it is on active status. Which means the form saved in your account should not have the "Form Over Quota" error message when being accessed.

Also, I see that you have opened a thread about the same concern 3 days ago — https://www.jotform.com/answers/1840483.

Can you tell us where exactly on the website you linked we can find your form, please?

We will wait for your response.

Good evening,
Here are the links of the pages or the forms that are unavailable.

https://www.somabyclub.com/somali-abyssin-club/adhérer-au-club/

https://www.somabyclub.com/somali-abysssin-club/demande-de-diplôme/

https://www.somabyclub.com/somali-abyssin-club/demande-d-affixe/

https://www.somabyclub.com/espace-adhérent/publier-une-annonce/chaton-s/

Best

Bruno

I have cleared the Form cache for your account. All the 4 forms are active now on your website. Please check your website now.

Thanks.

Perfect, Thanks.

Why was there a cache?

Bests

You may clear the Form cache yourself for your account:

https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

Since you have a free account so it might cross the limit each month. Every month the limits get refreshed you have to clear the Form cache if you have crossed the limits for your account and the Forms got disabled.

Let us know if you have further questions.

Thanks.

No questions, thank you very much.

Bruno