# RAASM USA | Storie dei clienti Jotform

Caso di studio

# RAASM USA consolida le relazioni con i clienti grazie a Jotform Enterprise

Scopri come RAASM USA utilizza Jotform Enterprise per monitorare le garanzie, automatizzare le comunicazioni e semplificare la reportistica sui prodotti.

[Contattaci](https://www.jotform.com/it/enterprise/contact-sales/)[Leggi la storia completa](https://www.jotform.com/blog/case-study-raasm-usa/)

![Image 1: Case Study, Miami-Dade County Public Schools](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvZW50ZXJwcmlzZS12Mi9hc3NldHMvaW1nLW1pbi9jYXNlLXN0dWRpZXMvcmFhc20tdXNhL2hlcm8ucG5n/hero.png?w=1024&t=1)

### Automatizzare i processi di richiesta di risarcimento per clienti più soddisfatti

## 91%

tempi di risposta migliorati del

## 100+

prodotti disponibili in paesi in tutto il mondo

## 250

distributori globali

![Image 2: RAASM USA](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/case-studies/raasm-usa/logo.svg)

**Settore:**Fabbricazione

**Dimensione dell'organizzazione:**Grande

### RAASM USA

RAASM progetta, realizza e produce un'intera linea di apparecchiature per il trasferimento di fluidi per una miriade di settori industriali. Il suo stabilimento all'avanguardia di 20.000 metri quadrati si trova su un terreno di 11 ettari in Italia.

### Casi di utilizzo

Raccolta dati, automazione del flusso di lavoro, soluzioni personalizzate, app mobili, reporting dei costi, miglioramento dei processi

*   ### Challenge

The team at RAASM USA needed a better way to track and manage warranties, which were processed using email, phone, QuickBooks, Excel, and Dropbox. This siloed system made critical information difficult to find or not accessible to those who needed it.

*   ### Solution

RAASM USA uploaded its static PDF claim form to Jotform Enterprise, creating a dynamic online form that automates the entire process and enables the team to track claim status and replacement costs in real time.

*   ### Results

Information is now easily accessed in one place, improving response times, enabling equipment tracking, and informing replacement cost analysis and product improvements.

## I can knock it out in five minutes.

![Image 3: Quote Top](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//components/quote-top.svg)
### It used to take me an hour to find all the information I needed to respond to one product claim. Now I can knock it out in five minutes and go on about my day.

![Image 4: Quote Bottom](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//components/quote-bottom.svg)

## Eric Dotson

Manager of Technical Services, RAASM USA

## Leggi altre storie di clienti

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### Come iTOTEM ha ridotto i tempi di elaborazione del 25% con Jotform Enterprise

by Griffin Rogers

[Leggi la storia](https://www.jotform.com/blog/itotem-analytics-jotform-enterprise-case-study/)

![Image 6: ACS Stainless Steel Fixings Ltd](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvZW50ZXJwcmlzZS12Mi9hc3NldHMvaW1nLW1pbi9maW5hbmNpYWwtc2VydmljZXMvYWNzLnBuZw==/acs.png?w=40&t=1)

### ACS Stainless Steel Fixings Ltd. gestisce la propria attività con Jotform Enterprise

by Lainie Johnson

[Leggi la storia](https://www.jotform.com/blog/case-study-acs-stainless-steel-fixings-ltd/)

![Image 7: Freedom Boat Club Logo](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvZW50ZXJwcmlzZS12Mi9hc3NldHMvaW1nLW1pbi9jYXNlLXN0dWRpZXMvZnJlZWRvbS1ib2F0LWNsdWIucG5n/freedom-boat-club.png?w=40&t=1)

### Come Freedom Boat Club raddoppia la produttività e riduce i tempi di consegna con Jotform Enterprise

by Lainie Johnson

[Leggi la storia](https://www.jotform.com/blog/case-study-freedom-boat-club/)