1Berkshire cut member processing times in half with Jotform Enterprise
バークシャー地域の経済開発と観光促進を行う非営利団体1Berkshireが、Jotformエンタープライズを使って新規会員企業のオンボーディングをどのように行っているかをご覧ください。
成果の概要
50%
メンバーのオンボーディング時間を短縮
200+
# フォーム数
36,000+
# フォーム送信数
業界: 非営利団体
組織の規模: スモール
1Berkshire
1Berkshireは、マサチューセッツ州バークシャー地域を拠点とする非営利会員組織です。地元企業による会員制組織として、大規模イベント、研修機会、年次地域ガイドを通じて、地域の経済発展と観光振興に取り組んでいます。
活用事例
ワークフローの自動化、手動プロセスのデジタル化、イベント登録、申請、承認、統合、メール配信の自動化、チームコラボレーション
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Challenge
1Berkshire is funded in part by membership dues, so staff needed to be able to process new member enrollments in a timely manner. Delays can cause potential members to abandon the application altogether.
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Solution
1Berkshire used Jotform Enterprise to digitize and automate parts of the member enrollment process. Using Jotform, they can collect and manage enrollments in one place through a form. The platform automatically sends applicants an acknowledgment email, so they get an immediate response.
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Results
With the automated member application process, 1Berkshire can onboard new members twice as fast, making it more likely that they will complete the process.
Turning manual processes into automated workflows
Jotform Enterprise really has helped cut our onboarding time in half.
Hannah Pimenta
Member Engagement Associate, 1Berkshire
Jotform Enterprise really has helped cut our onboarding time in half.
Hannah Pimenta
Member Engagement Associate, 1Berkshire