Formdan yüklenen resimler 404 hatasına düşüyor ve görünmüyor

  • romitet
    9 Aralık 2023 17:40 tarihinde soruldu

    Merhaba, online formu dolduran kullanıcılarımızın yükledikleri fotoğraf form içerisinde gösterilmiyor, sadece link olarak çıkıyor ve maalesef bu linkte kırık oluyor ve 404 hatası veriyor.

    Çözümü olabilen bir şeyse çok seviniriz.


    Ex:


    Formdan yüklenen resimler 404 hatasına düşüyor ve görünmüyor Image 1 Screenshot 30Formdan yüklenen resimler 404 hatasına düşüyor ve görünmüyor Image 2 Screenshot 41

  • Myla Jotform Support
    10 Aralık 2023 00:35 tarihinde yanıtlandı

    Hello romitet,

    Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. This error usually appears if there is a restriction in viewing from a browser not logged in with Jotform. To stop our system from asking you to login to see/download your submission attachments, we just need to disable the requirement to Login to View Uploaded Files. It's easy to do, but we'll need to do that on the Desktop version of Jotform because it's not available yet on the Jotform Mobile App. Let me walk you through it:

    1. Login to your Jotform account.
    2. Hover your mouse over your Avatar/Profile picture on the right side of the screen.
    3. In the dropdown, click on Settings, or click on this link to go directly to your Settings page.
    4. Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.

    Formdan yüklenen resimler 404 hatasına düşüyor ve görünmüyor Image 1 Screenshot 20

    That's it. Now, you won't have to login to see/download files uploaded with your submissions. We also have a guide to help you learn How to Unrequire a Login to View Uploaded Files.

    Give it a try and let us know if you need any help.

  • romitet
    10 Aralık 2023 14:48 tarihinde yanıtlandı

    Thank you Myla :) My problem is solved.