As part of Jotform’s commitment to handling your data with care, we added a Privacy option in your account settings where uploaded files can only be viewed/downloaded by you when you are logged in to your Jotform account. When you attempt to download a file while not logged in, you will be redirected to a 404 page.
We understand that you may not prefer this control for file sharing reasons, so here’s how to make the files immediately accessible without logging in to JotForm.
- Go to your Account Settings by clicking your avatar found on the top right corner of the page then click Settings.
- On the Settings tab, uncheck the Require log-in to view uploaded files option under the Privacy section.
That’s it! If you have any questions or concerns, please comment down below or contact us through our available support channels.