التاريخ يظهر في ملف PDF بشكل معكوس للأرقام

  • xxq7xx
    تم السؤال بتاريخ ١٩ ديسمبر ٢٠٢٣ في ٣:٠٢ ص

    مرحبا ، وتحية طيبة :

    أواجه مشكلة عند كتابة نموذج يتضمن التقويم حتى يظهر في نتيجة الملف PDF التاريخ بشكل صحيح؛ أجد أن التاريخ يظهر بشكل معكوس في PDF

    فمثلاً التاريخ 2023

    يظهر بهذا الشكل 3202

    أمل منكم معالجة المشكلة مع جزيل الشكر

    Jotform Thread 10137371 Screenshot
  • Vincenzo Jotform Support
    تم الرد بتاريخ ١٩ ديسمبر ٢٠٢٣ في ٦:٤٧ ص

    Hi xxq7xx,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. We’re sorry you're having difficulties with this. ​​I cloned and tested your form and had the same issue, so I created a ticket and escalated this to our Developer team. Although we don't know exactly when the issue will be fixed, we’ll circle back to this thread when we have an update.

    Thanks for your patience and understanding, we appreciate it.

  • mertereker Jotform Developer
    تم الرد بتاريخ ١٩ ديسمبر ٢٠٢٣ في ٩:٣٠ ص

    Hello xxq7xx,

    We apologize for the inconvenience you have experienced.

    We have made the necessary changes in our systems and have confirmed that the issue has been resolved. You should now be able to view date answers in your PDF files without any problem. Could you please check and confirm?

    If you need any further assistance, please don't hesitate to reach out to us.

    Sincerely.