Account suspended - Fake Service offer

  • بشار
    تم السؤال بتاريخ ١٦ فبراير ٢٠٢٤ في ٧:٣٥ م

    لقد تم تعليق حسابي في البرنامج ولم اعد استطيع المتابعه ولقد تم تعطيل جميع نماذجي الرجاء حل مشطلتي في اسرع وقت

    Jotform Thread 11977021 Screenshot
  • Sonnyfer Jotform Support
    تم الرد بتاريخ ١٦ فبراير ٢٠٢٤ في ٩:٤١ م

    Hi fatmhhmdanjabr,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. As I checked, your account has been suspended as your

    تتبع حوالتك المالية المرسلة عبر موقع. UPT-RİA

     has been flagged as Fake Service offer. We need to delete them before we can reactivate your account. If, however, you are a legitimate institution and don't want us to delete the flagged form, then we need you to provide the following information.

    • The URL where their form is used.
    • Any document that will support your claims.
    • Your website or proof of affiliation to legitimate institutions.

    Send all of these to reviewers@jotform.com. One of our colleagues will get back to you about the status of your account.

    Thanks for your patience and understanding, we appreciate it.